Privacy Policy

This Privacy Policy describes how TAO (“TAO App”, “Company”, “we”, “our”, or “us”) collects, stores, and processes your information when you use our website, mobile application, software, and services (hereinafter referred to as the “Services”).

We are committed to protecting your privacy and ensuring you have a secure experience with us. Using our Services, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect and Why

To provide you with personalized spiritual insights, maintain secure operations, and continually improve the TAO experience, we collect the following categories of information:

• Account Information: If you sign up or register, we collect your email address, username, login credentials, and profile preferences.
• Spiritual Profile Data: We may collect your date, time, and city of birth. This data is voluntarily provided by you and is used exclusively to generate customized Tarot interpretations, astrological charts, or Rune guides.
• User Content & Ritual Logs: We store details of your daily card draws, rune selections, diary logs, and self-reflection responses (such as questions asked during our interactive chat rituals).
• Payment Information: For subscriptions or premium feature purchases, payment processing is handled securely through external providers (such as Apple App Store, Google Play Store, or Stripe). We do not store credit card details directly on our servers.
• Usage & Analytics: We automatically collect device details (IP address, operating system, browser type, device identifiers) and interaction logs to analyze usage trends and troubleshoot issues.

2. Sources of Personal Information

We obtain your personal information from the following sources:

• Directly from You: Through inputs, questionnaires, profile forms, or support communications.
• Automatically from You: Through device cookies and logging mechanisms set on your device as you navigate our Services.
• From Third-Party Service Providers: Analytics tools, advertising network platforms, or billing handlers cooperating to deliver the Service.

3. How We Use Your Personal Data

The Company uses the collected data for the following specific purposes:

• To provide, maintain, and personalize the daily Tarot and spiritual guidance features.
• To manage your account, registration, and premium entitlements.
• To process transactions and manage billing for subscriptions or in-app upgrades.
• To communicate with you regarding security updates, account alerts, or optional marketing newsletters.
• To run data analysis and identify usage trends to optimize user experience and app performance.

4. Data Storage and Security

We prioritize the security of your data. We store your personal information on secure cloud databases (such as Google Cloud Platform and Firebase), which implement industry-standard encryption and security protocols.

We retain your information as long as necessary to provide you with the Services or for the fulfillment of our legal obligations. If you delete your account, we will remove your personal data from our active databases, though some cached copy or legal transaction records may remain in backups for a limited period.

5. Sharing of Your Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

• With Service Providers: Trusted third-party vendors assisting in application hosting, analytics, push notifications, and payment processing.
• For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• For Legal Compliance: To comply with applicable laws, respond to subpoenas, or protect the safety, rights, and property of the Company and our users.

6. Your Rights & Options

You have control over how your information is accessed and handled:

• Account Deletion & Data Erasure: Guided by the principles of integrity and confidentiality, you have the right to request deletion of your personal data at any time. To do so, please contact us at thetao.app@gmail.com.
• Opt-Out of Communications: You can turn off push notifications through your device settings and unsubscribe from our newsletter at any time via the link included in the email.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The latest version will always be posted on our website. If there are material changes that limit your rights, we will notify you in advance (for example, via email or through an in-app notice).

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please write to us at thetao.app@gmail.com.